Pittsburgh International Airport is seeking compassionate and dedicated volunteers to support our passengers and help ensure a smooth and stress-free travel experience. As an Airport Ambassador, you’ll play an essential role in creating a welcoming and accessible environment for travelers.
Key Responsibilities
- Assist passengers with wayfinding and navigating the terminal.
- Escort first time flyers or passengers with hidden disabilities.
- Provide translation services via an online interpreter or your own language skills.
- Participate in airport tours and other special events.
Skills and Qualifications
- A friendly outgoing personality.
- Enthusiastic about technology
- A passion for volunteering and helping your community.
- A customer service background.
- An Aviation Enthusiast.
- Be sensitive to and be respectful of diverse populations.
Requirements
- Online application
- Interview with Customer Experience Leadership
- Virtual Orientation
- In person airport tour
- Background check
Time Commitment
Care Crew volunteers are to work an average of 12 hours per month.
Benefits or being a PIT Ambassador
- Free airport parking while volunteering
- Free Vacation parking after 1 year of service
- Volunteer recognition luncheon
- Discounts at participating concessions
Watch our video to learn more: Day in the Life of a PIT Volunteers
Details
- Available Times: Weekdays (daytime, evenings), Weekends (daytime, evenings)
- Commitment Details: Three hours per week.
- Recurrence: Recurring
- Volunteers Needed: 20
- Cause Areas: Crime & Safety, Disability, Mental Health
- Good For: Teens, Public Groups, Age 55+
- Participation Requirements: Driver’s License, Background Check, Attend Orientation
- Age Requirement: 18+