The Shelter Service Associate is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event this hurricane/wildfire season. Shelter Service Associates complete tasks necessary for shelter operations and provide assistance for disaster clients. Shelter Service Associates support the day-to-day activities within a shelter which may include working in reception, registration, feeding, dormitory, information, or other areas within a shelter
Responsibilities
- Embodying the fundamental principles of the American Red Cross in their work with clients, disaster responders and partners
- Providing excellent client service and support the daily maintenance of the shelter operation at the direction of the assigned Shelter Supervisor
- Using the Shift Tool during the disaster event to report availability and schedule shelter shifts
- Completing the required virtual self-paced training (3 hours of training total)
Time Commitment
Local: Minimum of 5 days working 4-, 6- or 12-hour shifts
Beyond region: MINIMUM OF ``14 DAY WORKING 8-12 HOUR SHIFTS WHILE DEPLOYED DURING DISASTER
- The Red Cross will cover travel, lodging and meals while volunteer is deployed during disaster relief efforts*
Required for those available for 14 days beyond their region only. Travel may be outside of home state.
Required Qualifications:
- Ability to build appropriate and effective relationships with co-workers and shelter residents.
- Ability to support and correct performance, manage conflict and ask for help early on so that workflow and service delivery does not impact shelter residents or the shelter community.
- Demonstrates clear, concise, and effective written and verbal communication.
- Lift / carry 20 lbs. multiple times/shift.
- Stand and or sit for two-hour periods and walk for two miles during a shift.
- Walk on uneven terrain.
- Work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.
- Climb two or more flights of stairs.
- Speak clearly on phone and in person.
- Work for long periods on computer and/or reading small print and/or writing.
- Drive in daytime and at night
- Minimum 18 years of age
- Availability to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)
- Willing to complete 3 hours of virtual self-paced training required for position
Watch our video to learn more: Disaster Cycle Service Volunteer
Details
- Available Times: Weekdays (daytime, evenings), Weekends (daytime, evenings)
- Time Commitment: Flexible
- Commitment Details: 1 year
- Recurrence: Recurring
- Volunteers Needed: 30
- Cause Areas: Community Development, Disaster Relief, Housing & Homelessness
- Benefits: Training Provided
- Good For: Public Groups, Age 55+, International Volunteers
- Participation Requirements: Driver’s License, Background Check, Attend Orientation
- Age Requirement: 18+