Join our team of Life Changers!
UPMC is hiring a full-time Outpatient Nurse Coordinator I to support our Interventional Radiology team/office in Pittsburgh.
Shift/Hours: Monday through Friday, 8:00am to 4:00pm - No weekends or holidays!
Opportunities for growth/advancement, excellent benefits, a pleasant work environment, and friendly team are just a few of our perks.
Apply today!
About the Team:
Interventional Radiology is a rapidly growing, dynamic specialty, with both inpatient and outpatient volumes continuing to increase. This is an exciting time to join the team as we expand access to IR services and strengthen how patients are supported across the continuum of care. The Outpatient Nurse Coordinator will work closely with physicians, APPs, and multidisciplinary teams to help patients navigate their care from referral through procedure and follow-up. Supporting a broad geographic footprint across seven hospitals, this role offers a unique opportunity to build relationships across teams and help shape how we coordinate care as IR continues to grow.
Purpose:
The Outpatient Nurse Coordinator is a Registered Nurse and an integral member of the care delivery team who provides comprehensive coordination and oversight of patient care across the outpatient setting. This role takes a holistic approach to care, maintaining accountability for multiple aspects of the patient’s care plan, even when direct patient contact is limited. Using independent clinical judgment and ongoing communication with patients, families, physicians, and community resources, the Outpatient Nurse Coordinator helps patients achieve and maintain optimal health between visits. This position demonstrates a strong commitment to patient-centered care, the community, and the nursing profession.
Responsibilities:
- Provides leadership and oversight within the practice environment, supporting clinical and administrative operations and collaborating with nursing staff, patient information coordinators, medical assistants, office assistants, and other members of the care team.
- Demonstrates accountability for professional development, participates in shared governance and quality initiatives, and supports positive change within the practice.
- Develops individualized, holistic plans of care in partnership with patients and families.
- Triages patient concerns, coordinates care with physicians, and assists with assessment, evaluation, education, treatment, and follow-up.
- Serves as a primary nursing resource for assigned patients and helps coordinate services with home care, community resources, and other support services as needed.
- Builds and maintains collaborative relationships with patients, families, physicians, advanced practice providers, colleagues, leadership, and other departments.
- Partners with practice leadership in patient care planning, daily operations, and initiatives designed to enhance the patient and staff experience.
- Actively participates in quality improvement efforts and identifies opportunities to enhance patient care, safety, satisfaction, and clinical outcomes.
- Incorporates research and evidence-based practice into care delivery and assists with regulatory reviews and quality audits.
- Serves as an advocate for patients by communicating their needs and concerns to physicians and other members of the care team.
- Demonstrates strong clinical judgment, critical thinking, communication, analytical, and problem-solving skills while effectively managing multiple and changing priorities.
- Maintains positive, professional relationships throughout a complex healthcare environment and serves as a strong clinical resource and advocate for patients and families.
- Identifies and addresses the clinical, social, safety, psychological, and spiritual needs of patients throughout the episode of care.
- Communicates changes in patient condition to appropriate care providers, makes recommendations regarding patient care and practice processes, and maintains comprehensive documentation to promote continuity of care.
- Creates a compassionate, patient-focused experience by building trusting relationships with patients, families, and colleagues.
- Applies adult learning principles, and pediatric teaching principles when applicable, when educating patients, families, students, and staff.
- Provides clear and appropriate education to help patients and families navigate their care both in the office and through telephone or written communication.
- Supports the development of new staff and colleagues, may serve as a preceptor, and may assist with staff training and educational activities.
- Minimum 3 years nursing experience required
- BSN preferred
- The individual must be able to demonstrate the knowledge and skills necessary to provide care and/or interact appropriately to the ages of the patients served by his/her assigned unit.
They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
Licensure, Certifications, and Clearances:
- Current licensure as a Registered Professional Nurse in practicing state.
- CPR Certification
- CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
- UPMC approved national certification preferred.
- Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
- Registered Nurse (RN)
- Act 34
*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
UPMC is an Equal Opportunity Employer/Disability/Veteran