Salary: Commensurate
with experience
Benefits: The University offers generous
benefits including paid time off (holidays, holy days and vacation), employer
matching contributions to the retirement plan, and tuition benefits for
employees and their eligible dependents. Learn more and explore benefits at www.duq.edu/benefits
Location: Office of the Provost
Position Status: Full-time
Hours: Varied
Position Number: 222300/10-1229
FLSA Status: Exempt
POSITION
SUMMARY:
The University Registrar serves as the chief student records official
for the University and provides oversight, strategic planning, supervision,
leadership, and management of staff and operations in the Office of the
University Registrar. The University Registrar plays a vital role in the
development and implementation of academic policies, procedures, and processes
and provides counsel to students, faculty, staff, external constituents and the
general public concerning Duquesne University academic programs and services.
Key elements of the
position include being proactive, strategic and deadline-oriented in a complex
organization. The position requires independent judgement, adaptability,
project management, diligence, attention to detail, maintaining
cross-functional relationships, the ability to develop strategy from research
and analytics and the ability to cultivate professional and working
relationships. The University Registrar
must remain current on best practices in higher education registration
services. This position reports to the Vice Provost for Academics.
This position is designated as an
on-campus position and is not eligible for a regular remote or hybrid work
arrangement. The employee is expected to perform the duties of the position on
campus, subject to applicable University policies and management direction.
DUTIES AND RESPONSIBILITIES:
This list is neither absolute nor restrictive, but indicates approximate duties and responsibilities which may be redefined pursuant to operational needs.
Provides leadership for and supervision of the Office of the University Registrar in its daily operations as well as strategic directions. Organizes and coordinates activities and personnel to support academic functions throughout the academic year.
Supervises and manages staff and the corresponding functional units: course information, classroom scheduling, records management, registration, enrollment and degree certification, transcript production, degree clearance, graduation and technology support.
Researches, analyzes, and resolves questions and/or requests related to academic policies, registration, grades, academic records, transcripts, degree clearance and compliance.
Ensures faculty and staff understand and adhere to academic policies and procedures.
Responsible for innovation of academic systems within academic affairs.
Ensures office staff provides exemplary service to students, faculty, and staff by effectively communicating policies, procedures, and students’ rights and responsibilities in a helpful, considerate and timely manner.
Responsible for planning and monitoring the office budget.
Develop and administer academic policies, such as Leaves of Absence and combined Bachelor’s/Master’s programs.
Manages other assignments and special projects as assigned by the Vice Provost for Academics.
SUPERVISION AND MANAGEMENT OF STUDENT RECORDS
Oversees the stewardship and management of all student records; updates and maintains all academic records for all students who have attended the university, including all historical records.
Oversees the preparation and release of transcripts, diplomas, and other academic records, credentials and related data for the university.
Oversees the collection of midterm and final grades and end-of-term grade and academic standing processes at the conclusion of each term.
Counsels students regarding
academic records, registration, grades, enrollment status, academic standing
and degree clearance.
Oversees the degree-clearance process for all graduating students except the Thomas R. Kline School of Law and the Nasuti College of Osteopathic Medicine. Clears students for university-level graduation. Works closely with Schools to ensure compliance with program requirements. Maintains degree and program audits and issues diplomas.
Oversees class scheduling and registration processes; maintains and publishes course and class information and course descriptions. Ensures that online registration materials and information are accurate and readily available.
Ensures all course withdrawals, leaves of absence, complete withdrawals, and other related events are compliant and properly documented and maintained in the student records system.
Works collaboratively with other offices involved in student services such as financial aid and student accounts to ensure accuracy of student records.
Safeguards the security and integrity of student academic records and the Duquesne University degree.
TECHNOLOGY SUPPORT
Provides strategic leadership and develops appropriate recommendations for the implementation of academic systems technology and applications in support of student services.
Oversees the development and maintenance of the Banner Student System for administrative use and Self-Service Banner for student and faculty use. Serves as the Data Steward for the student module in Banner.
Participates as a member of the Data Governance Committee.
Assists in the identification and resolution of Banner-related and other technical issues.
Participates in the reviews and testing of Banner upgrades, patches, and fixes for impacts on the functioning of the office and its constituents.
Provides Banner end-user support for the office and all student system end-users.
Working closely with CTS, provides direction and oversight regarding interfaces to other systems using student data including but not limited to Cognos, Stellic, Canvas, Banner Document Management, and various interfaces including but not limited to Student Accounts, Gumberg Library and Health Services systems.
Reviews and maintains the Office of the University Registrar website.
GOVERNANCE AND COMPLIANCE
Collaborates with the Provost, Vice and Associate Provosts, and Deans on matters related to the interpretation, development and adherence to academic policies and procedures.
Ensures understanding of and compliance with the university’s academic policies and procedures among university personnel.
Chairs the Academic Calendar
Committee; develops and maintains the academic calendars.
Ensures compliance with
FERPA, provides FERPA training and responds to FERPA-related questions and
issues.
Oversees reporting to external agencies including but not limited to the National Student Clearinghouse, the U.S Department of Veterans Affairs, and the National Collegiate Athletic Association.
Ensures compliance with federal, state and accrediting bodies including Middle States Commission on Higher Education, PA Department of Education and the Higher Education Opportunity Act.
Evaluates security access and
determines appropriate levels of access for campus users of the student system,
document management system and student data and its use.
Oversees publication of
annual Undergraduate and Graduate Catalogs.
Participates with guest status on Academic Council.
Participates as a voting member of Graduate Council.
Participates on additional committees and boards including the National Collegiate Athletic Association Academic Review Board, the Spiritan Board of Directors and the University Retention Committee.
Completes other duties as assigned.