POSITION SUMMARY:
Responsible for the recruitment, training/development, staff morale and engagement of general camp staff. Serves as conduit to communicating the mission and strategic goals to staff. This position also implements programs and systems that drive staff satisfaction and performance while also increasing staff retention from year to year.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Leads JCC Day Camps Staff Engagement program which includes recruiting, hiring and required JCC onboarding paperwork for all seasonal summer staff.
- Collaborates on the development and execution of a comprehensive staff orientation plan.
- Collects and maintains required paperwork from staff, including clearances, certifications, and tracks staff certifications to comply with ACA standards.
- Establishes and maintains effective relationships with children, parents, and staff to ensure satisfaction and a high rate of return.
- Addresses staff concerns, including scheduling, time off, complaints and personal concerns.
- Partners with Children, Youth & Family staff to develop and implement year-round recruitment strategies that supports non-camp staffing needs and promotes staff engagement and retention.
- Creates meaningful opportunities for staff feedback to identify concerns and continuously improve the staff experience.
- Collaborates with fellow JCC Day Camps leadership team to assess staff needs and implement solutions that strengthen engagement, retention and effectiveness.
- Monitors the effectiveness of staff support practices throughout the season and recommends adjustments based on staff feedback, operational needs and emerging challenges.
- Oversees J&R Day Camp payroll for part-time and seasonal personnel in keeping with JCC policies and procedures.
- Manages all transportation requirements for J&R Day Camp participants, including buses.
- Maintains all components of J&R’s technology infrastructure inclusive of hardware and connectivity utilized by seasonal staff.
- Maintains and promotes JCC Day Camps core values of Connections, Values, Growth and Fun.
- Develops and monitors expense lines related to part-time and seasonal staffing and ensures compliance.
- Works closely with other departments in creating and implementing Agency-wide and interdepartmental programs.
- Collaborates effectively with cross-functional teams to achieve shared goals, while independently managing tasks and projects to meet deadlines and deliver high-quality results.
- Applies working knowledge of Jewish traditions, practices, and culture.
- Works effectively with other key JCC departments to provide effective and efficient service delivery.
- Ability to define problems, develop solutions, collect data, establish facts, and draw valid conclusions.
- Ability to manage and balance a variety of responsibilities in a fast-paced environment under tight time constraints.
- Ensures adherence to and integration of the agency core values (shared lenses) Masa (reflection, return & renewal), B’Tzelem Elohim (dignity and potential), B’rit (belonging & commitment), Hit’orerut (amazement & gratitude), D’rash (inquiry, dialogue & transmission), K’dushah (intentionality & presence) and Tikkun Olam (responsibility).
- Recognizes that the JCC of Greater Pittsburgh gathers individuals representing diverse backgrounds, beliefs, and practices.
- Creates a warm and welcoming environment.
- Maintains a high degree of organization and attention to details.
- Adheres to Jewish Community Center of Greater Pittsburgh policies and procedures.
- Actively supports and participates in continuous intra-departmental and agency-wide quality improvement processes. “Everyone, Every Day, Closer to Better”.
- Actively promotes and maintains agency customer service standards.
- Ensures compliance with all state, federal and local regulating agencies.
- Generates necessary reports and documentation as needed and/or required.
- Ability to communicate verbally and in writing.
- Ability to operate personal computers (hardware and software).
- Ability to work evenings, weekends, and holidays, as required.
- Ability to travel, as needed.
- Ability to perform other related duties, as needed and/or required.
(These responsibilities are not to be construed as a complete statement of all duties performed.)
ESSENTIAL JOB DUTIES:
While performing the above duties, this position routinely requires handling persons and/or objects and moving safely throughout the building. This position may include walking, sitting, climbing, balancing, stooping, kneeling, crouching and crawling. This position requires communicating, either verbally or in writing. This position frequently requires moving items weighing up to 25 pounds. This position occasionally requires moving items weighing up to 50 pounds. Must be able to complete all essential functions of the job with or without reasonable accommodations.
SUPERVISION EXERCISED:
Supervises Part Time and/or Seasonal Personnel
SUPERVISION RECEIVED:
Supervision from J&R Day Camp Director
QUALIFICATIONS:
Bachelor’s degree in education, recreation, hospitality, Jewish studies, or social work, advanced degree preferred; with at least 5 years of professional experience in camping services.
CERTIFICATIONS:
- PA Criminal History Clearance
- PA Child Abuse Clearance
- FBI Clearance
- PA Mandated Reporter Training
- First Aid/CPR Certification
- National Sex Offenders Registry Clearance
- Out of State Clearances, as applicable
- Current physical examination report from a certified physician and an up-to-date TB vaccination
Equal Opportunity employer
To apply, please submit a resume and cover letter to:
JCC of Greater Pittsburgh
Attn: Human Resources
5738 Forbes Avenue
Pittsburgh, PA 15217