Purpose:
Support the daily operations of the hospital’s parking services while providing a safe, efficient, and welcoming experience for patients and visitors. This role is responsible for the careful operation of patient and visitor vehicles, with a strong emphasis on safety, professionalism, and exceptional customer service.
- Parking operations are staffed 24 hours a day, 7 days a week.
- Approximately 90% of employees work Monday through Friday between 6:00 a.m. and 6:00 p.m.
- Flexibility may be required to support operational needs outside of these hours.
Responsibilities:
- Request approval from the parking supervisor prior to taking any breaks.
- Greet and address all patients and others in a courteous and professional manner at all times.
- Operate the department's radios as per the established procedures.
- Operate all vehicles entrusted to the valet service in a safe and responsible manner.
- Store keys as per departmental procedure.
- Immediately notify the parking supervisor of any damage done to a vehicle.
- Adhere to the philosophy and standards of the business unit to include conveying respect, courtesy, enthusiasm, professionalism, and a positive attitude in work situations with patients, peers, medical staff, and visitors.
- Ensure that all necessary information is completed on the tags and on the log sheet.
- Assist with parking and traffic control in designated valet parking areas as directed by the customer service team leader and/or the parking supervisor.
- Respond to directions from the customer service team leader and/or the parking supervisor.
- Respond to driveway/garage to transport vehicles as quickly as possible.
- Report for duty on time and in uniform.
- High school diploma or equivalent is preferred.
- Ability to follow written and/or oral instructions.
Licensure, Certifications, and Clearances:
- Driver's License
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran