Platforms Manager

The Governor’s Office of Digital Strategy is seeking a Platforms Manager to join a robust Content Team responsible for Governor Shapiro’s online communications strategy. The ideal candidate will have experience using innovative tactics to manage and grow social media channels, thrive in collaborative environments, be passionate about emerging channels and data analysis, and be inspired to bring something new to the table. This role will also serve as an in-house creator, and they should be ready to jump on camera, build a following, helping communicate the Governor’s message in an internet-first way.
This role serves as a key member of the Governor's digital communications operation, helping shape and amplify the administration's voice across social media platforms. Working closely with content, platform, and digital partnership teams, the position combines communications, rapid response, content creation, and audience engagement to ensure timely, effective, and authentic online storytelling. This position reports directly to the Content Director and Deputy Platforms Manager, and they will:

• Digital Voice Management: Own @PAGovOffice’s voice and brand online alongside the wider Content Team
• Rapid Response Work: Assist in all rapid response efforts, preparing for anticipated news, and running our social media response, including clipping live public events and cable hits
• Creative Collaboration: Collaborate with the wider Content Team and Digital Partnerships Team to inspire ideas, brainstorm concepts, and ensure the Governor’s voice is represented across all digital platforms
• Trend and Topic Monitoring: Lead media, topic, and trend monitoring to guide our rapid response strategy and ensure the Governor’s voice is represented in the online conversation
• On Screen Content Creation: Serve as the in-house, on-screen “creator” for @PAGovOffice, and help serialize and grow video content on the platforms
• Brand Expansion: Expand the PAGov brand onto new platforms and channels, helping grow the overall presence online

Work Schedule and Additional Information: 

• Full-time employment
• Work hours are 9:00 AM to 5:30 PM, Monday - Friday, with a 60-minute lunch. Due to the 24/7 nature of the agency, work outside of standard business hours is required. 
• Telework: You may have the opportunity to work from home (telework) part-time, up to 1 day per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable. 
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience independently managing social programs or platforms, graphic design, and video editing.

Additional Requirements:

• You must have a valid driver's license.
• You must have comprehensive knowledge of the digital ecosystem, platform algorithms, and industry trends.
• You must have exceptional attention to detail and highly organized, including clear external and internal file management.
• You must have the ability to work collaboratively under tight deadlines or in rapid response situations that may include work on nights and weekends.
• You must be comfortable on camera and willing to tie personal brand and likeness to the Office of the Governor. 
• You must be comfortable utilizing a production-quality video camera (or learning how to) as well as familiar with best practices of filming via Apple iPhone. 
• You must have experience with Premiere Pro, CapCut, or other video editing software.
• You must be able to perform essential job functions.

Legal Requirements: 

• You must pass a background investigation.

How to Apply:

• Your application must include a resume.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. 
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.