Purpose:
Play a key role in supporting technology that powers Nutrition Services across UPMC. In this position, you’ll coordinate projects related to the Computrition Enterprise Nutrition Information System, partnering with teams throughout project planning, program development, software implementation, site training, troubleshooting, and ongoing system support.
This is a remote position with opportunities to collaborate in person through scheduled meetings in the Pittsburgh area and at locations across the UPMC system.
Schedule & Travel:
- Monday through Friday, 7:00 a.m. to 3:30 p.m.
- Remote position with scheduled onsite meetings in the Pittsburgh area and across the UPMC system
- Travel to supported UPMC locations as needed, including overnight travel approximately 6 to 8 times per year
- Scheduled on-call support is limited to specific projects as needed
Responsibilities:
- Maintain the integrity, accuracy, and functionality of Computrition parent and child sites across the UPMC system.
- Investigate and troubleshoot Computrition system errors, partnering with Computrition Application Support to identify and implement effective resolutions.
- Maintain accurate, up-to-date data within the Nutrition Care Management, Foodservice Operations Management, and SuitePoint! Point-of-Sale applications within Hospitality Suite.
- Conduct workflow analysis and data collection to support the development and configuration of child site schemas for UPMC locations.
- Coordinate assigned projects, providing project management support and maintaining established timelines, milestones, and deliverables.
- Actively participate in Hospitality Suite system testing in collaboration with ISD to support successful implementation and ongoing functionality.
- Develop site-specific training materials and provide orientation and training to associates on Hospitality Suite functionality and workflows.
- Mentor and provide ongoing support to super users across UPMC child sites, serving as a key resource for system questions and operational needs.
- Serve as a liaison between operational teams and ISD, troubleshooting and resolving system-related issues that impact daily operations.
- Associate’s or Bachelor’s degree in Nutrition or Dietetics preferred, or five years of leadership experience with a financial focus and demonstrated financial and computer acumen.
- Minimum of three years of food service and/or clinical nutrition experience required.
- Strong computer and analytical skills with excellent attention to detail.
- Ability to independently organize, prioritize, and effectively manage multiple responsibilities and deadlines.
- Excellent interpersonal, written, and verbal communication skills.
- Ability to adapt communication style based on the audience and situation.
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran