The Department of Corrections is seeking a motivated Clerical Assistant 2 to provide essential administrative support in a fast-paced office setting. In this role, you will help maintain critical information, assist with communications, and support daily operations. Your attention to detail and commitment to quality will make a direct impact on the success of the office.
This is a rewarding opportunity to build valuable skills while serving the Commonwealth.
In this role, you will provide administrative and clerical support to help maintain accurate records, process information, and assist staff and visitors. You will help ensure office operations run efficiently while supporting parole-related activities and reporting requirements.
As a Clerical Assistant 2, you will perform the following duties:
- Document Preparation: Prepare correspondence, reports, and forms for supervisors and parole agents and distribute copies to the appropriate individuals
- Case Data Management: Enter, update, and modify parole case information in computer systems and maintain accurate case records
- Records Maintenance: Maintain files in accordance with accreditation standards and keep information organized and accessible
- Customer Assistance: Answer and direct phone calls, welcome visitors, and respond to written or verbal requests for information and reports
- Monitoring And Reporting: Track electronic monitoring usage, record statistical updates, and prepare required monthly reports
- Information Retrieval: Obtain criminal history record information through authorized systems and review information for warrant and release order processing
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Full time employment, 37.5 hours per week.
- Work hours are 8:45 AM to 5:00 PM, Monday - Friday, with a 45-minute lunch.
- Free parking.
- Telework: You will not have the option to telework in this position.
- Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices
Minimum Experience and Training Requirements:
- Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
- Graduation from high school; or
- An equivalent combination of experience and training.
Special Requirements (NSRs):
- Must possess keyboarding skills to meet standards for speed and accuracy.
Additional Requirements:
- Must understand how to efficiently use and navigate a personal computer.
- Skilled using Microsoft Office, specifically Word, Excel, Outlook, and Teams
- Previous experience with electronic communication tools/skills, such as video conferencing, and creating meetings in Microsoft Teams.
- Previous experience combining and manipulating documents in Adobe Pro
- You must be able to perform essential job functions.
Legal Requirements:
- You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.