Purpose:
Support the Food Service Supervisor in all aspects of daily operations, with a strong focus on the training, development, and support of food service associates.
Schedule: Candidates must have flexible availability to work both day and evening shifts between 5:00 a.m. and 9:00 p.m. This position also requires every other weekend and holiday availability.
Responsibilities:
- Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
- Oversee security of inventory and cash revenues.
- Orient, train, and coach new team members as per department guidelines.
- Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
- Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
- Perform routine competency checks on associate performance with appropriate follow-through.
- Conduct and document service recovery on all customer complaints as per operational guidelines.
- Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
- Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
HS Diploma/GED preferred 2 years relevant experience required
Licensure, Certifications, and Clearances:
Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire.American National Accreditation Board Certification.
- ANAB - National Accreditation Board OR Servsafe Certified
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran