Southeast PA Regional Office Administrator (Administrative Officer 1)

The Southeast PA Regional Office Administrator position offers a unique opportunity to be at the center of operations in the Governor’s Philadelphia Regional Office. In this important role, you will help keep daily operations running smoothly while creating a welcoming experience for visitors and staff. Your organization, customer service, and problem-solving skills will support an office that serves Pennsylvanians every day. Join a team where your contributions help drive success behind the scenes.
Working onsite, Monday through Friday, you will be the backbone of daily office operations, enhancing the experience of visitors, coordinating essential logistics, and keeping administrative processes running seamlessly. This position is ideal for someone who thrives in a dynamic, people-focused environment and takes pride in elevating the workplace experience for everyone who walks through the door. In this role, you will perform the following duties:

• Front Desk Support: Greet visitors and assist onsite personnel with day-to-day office needs
• Scheduling: Coordinate hoteling desks, offices, and conference room reservations for staff and guests
• Inquiry Response: Answer phone and email questions regarding office space use and availability
• Office Coordination: Maintain office procedures that support smooth and efficient operations
• Equipment Tracking: Monitor supplies, furniture, appliances, and technology resources; submit service requests through established systems
• Administrative Support: Manage calendars, coordinate meetings, troubleshoot basic technology issues, and serve as a contact for maintenance, mail, and shipping services
• Constituent Inquiries: Assist with responding to constituent inquiries by ensuring information is documented, routed appropriately, and addressed with professionalism

Work Schedule and Additional Information: 

• Full-time employment
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
• Due to the 24/7 nature of the agency, work outside of standard business hours may be required.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $53,008.00 (before taxes). 
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of experience in varied office management or staff work; and bachelor's degree; or 
• Any equivalent combination of experience and training.

Additional Requirements:

• You must have excellent written and verbal communication skills. 
• You must have excellent organization and time management skills. 
• You must have excellent interpersonal and people management skills.
• You must have professional experience using Microsoft Office 365 applications, including Outlook, Teams, SharePoint, and Microsoft Bookings.
• You must have experience managing calendars, coordinating meetings, and supporting operations in an Executive Office environment.
• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Administrative experience in a professional, legal, or government setting
• A degree in business administration, public administration, or communications

Legal Requirements:

• You must pass a background investigation.

How to Apply:

• Your application must include a resume.
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. 
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.